• monika.t.2496@gmail.com

    Contact
    monika.t.2496@gmail.com
    LinkedIn Profile
    Top Skills · See all
    Restaurants · Customer Service
    · Hotels · Hospitality Industry ·
    Customer Satisfaction · Catering ·
    Food · Restaurant Management ·
    MICROS · Hospitality
    Accomplishments · See all
    1 Certification · 1 Language
    Monika Thakur
    United Arab Emirates, Dubai , Guest relation/ Head Hostess
    United Arab Emirates
    Summary
    Experienced Guest Relations with a demonstrated history of working in
    the Hospitality industry. Skilled in Catering, Food & Beverage, MICROS,
    Hospitality Management, and Customer Service. Strong operations
    professional with a high School focused in Commers from suraj bhan
    D.A.V Public School.
    Experience
    Guest relation /head hostess · Mint Leaf of London, Dubai
    January 2018 - Present · Dubai, United Arab Emirates
    Ensuring and providing flawless, upscale, professional and high class guest
    service experiencesAnalyzing customer feedback and providing strategic
    direction to continuously improve overall ratingResponding to guests needs
    and anticipating their unstated onesCoordinate and manage communication
    between guests and
    Guest Relations Executive · Spice and ice restaurant and lounge
    August 2016 - December 2017 (1 year 5 months) · Dubai, United Arab
    Emirates
    Senior Receptionist · Spice & Ice Restaurant and Lounge
    April 2016 - August 2016 (5 months) · Dubai, United Arab Emirates
    F&B Assistant · The Oberoi, Dubai
    December 2014 - April 2016 (1 year 5 months) · UAE
    hostess · Mistral Restaurant and Bar
    June 2014 - December 2014 (7 months) · Delhi
    Education
    suraj bhan D.A.V Public School
    high School, Commers · (2011 - 2013)**********************________________________________________________________ Interview Venue : M/s Jyotsna HR Management Pvt Ltd Plot No. 4 Ruchi Complex Gailana Road Near Asopa Hospital Sikandra Agra Call 7078101101-7078102102 Send Updated Cv at hrmagra@gmail.com W : www.jobinagra.com
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